Refund policy

Returns

• Made-to-Order Nature: Because each piece is handcrafted specifically for you, we do not accept returns or exchanges for change of mind.

• Artisanal Variations: Our products are made from upcycled materials; slight variations in texture, color, and form are celebrated as part of the piece’s unique soul and are not considered defects.

• Damages & Issues: Please inspect your order upon reception. If the item is defective or damaged during transit, contact us at [Insert Email] within 48 hours with photos of the packaging and the product.

Refunds

• We only offer refunds or replacements for items that arrive damaged or are lost in transit.

• If a return is approved for a damaged item, we will notify you once we’ve inspected the return and process the refund to your original payment method.